Shipping policy
Shipping
Processing Time All orders are processed within 1–3 business days after payment confirmation.
Shipping Rates & Estimated Delivery
| Destination | Rate | Estimated Delivery |
|---|---|---|
| Peninsular Malaysia | RM10 | 2–4 business days |
| Sabah & Sarawak | RM20 | 3–5 business days |
| Brunei | RM45 | 3–5 business days |
| Indonesia | RM45 | 5–7 business days |
| Singapore | RM45 | 3–5 business days |
| Thailand | RM50 | 5–7 business days |
| North America | RM150 | 10–14 business days |
| Australia & Oceania | RM150 | 10–14 business days |
| Europe | RM150 | 10–14 business days |
Free Shipping
- 🇲🇾 Peninsular Malaysia — free for orders RM200 and above
- 🇲🇾 Sabah & Sarawak — free for orders RM350 and above
- 🇧🇳 Brunei, 🇮🇩 Indonesia, 🇸🇬 Singapore, 🇹🇭 Thailand — free for orders RM500 and above
- 🇺🇸 North America, 🇦🇺 Australia, 🇪🇺 Europe — free for orders RM1000 and above
Order Tracking A tracking number will be sent via email once your order has been dispatched.
Shipping Delays BVLO STUDIOS & CO. is not responsible for delays caused by courier services, weather conditions, or circumstances beyond our control.
Incorrect Address Please ensure your shipping address is accurate at checkout. We are not responsible for orders that cannot be delivered due to an incorrect address provided.
Customs & Import Duties For international orders, the buyer is responsible for any customs fees or import duties imposed by the destination country.